HOW CAN A COMPANY MAKE A PRODUCT TO DISPENSE WATER AND THE WATER TASTES BAD THAT MEANS THE PRODUCT IS A FAILURE AND SHOULD BE TAKEN OFF THE SHELVES. I came home tonight to a flooded kitchen. Our church has a Sunbeam Model YLR2-5-87H3 water dispenser. Thank you. Crowder also has experience as a technical writer of construction project specifications and computer software user manuals. opened it and found both tubes chewed(by a mouse) There are many kinds - and, if your not familiar with this kind of item, your hardware sales person can certainly match it with with a female supply valve that fits. I got hits on the components manufacturers, and quite a bit information on the component itself. Additionally, this water cooler also has filters which make the. If you would have bought one from a local water service they would have all the knowledge and parts to keep the quality equipment they sell going. We too have a broken hot water handle, but after reading through some of these decided not to order a new handle. He thought that was a good idea. My Sunbeam fish tank/watercooler sprang a leak. This video shows how to fix the water cooler by changing out the Relay and Overload Protector. That status should be reserved for a stove or fridge which might last 10 years but only heats or cools but not both. I am so tired of sticking the edge of my coffee spoon underneath what little remains of the red taptrying to pry it up enough for the cup to fill in less than a half hour.trying also to balance my cup because the drip tray that you'd normaly sit the cup on won't stay on the darn thing.ARRRGGGGGG ! sunbeam rep Hi I have a Sunbeam YLR2-5-24H2 Water cooler (i.e. 7 Parts for this Model. My three way Sunbeam water cooler just doesn't cool anymore. This was my first and last Sunbeam water cooler. It sounds better than waiting forever for the backorder to arrive and then paying for something that should be replaced for free anyway. For those who have allowed the Sunbeam water cooler to freeze up without draining, using the small hidden drain in the back. She was the manager of Home Decor for Home Depot for 4 years. She owns her own content marketing agency, Wordsmyth Creative Content Marketing, and she enjoys writing home and DIY articles and blogs for clients in a variety of related industries. I take a small piece of saran wrap and place it over the mouth. No. The "Nikken Aqua Pour Deluxe" that fits on top of the cooler stand, filters and reconditions water that you pour from your tap into the top of the unit and for a fraction of the cost of that heavy awkward to lift bottled water. For those with handle problems, try this link: These will not go bad. When you place the order, they will always tell you the same excuse that it's a special order so it will take 3-4 weeks for them to order them. Dear Sunbeam Rep 2023 Leaf Group Ltd. / Leaf Group Media, All Rights Reserved. The water still barely gets cold and now we have a broken hot water handle. Here is what she gave me. Sometimes, my knob for the cold water doesn't release any water. Then, we took it upon ourselves to put together a comprehensive guide you can follow to figure out how to get your water cooler working again. Does anyone have any idea where I might find another or one like it? No bad smells. How do you download your XBOX 360 upgrade onto a CD? The 1-877-383-6399 person couldn't even tell me where to get this repaired other than to take it in to wherever they fix fridges. Last week the red hot water tap broke. I only waited for a couple of minutes, for an agent to answer, and take my mailing information. Aprx once a month. Its almost a petroleum taste. Hi, cool post. sun's light. I called that 877 number and was on hold for a little while when this very rude gal came on and told me the lever was on back order until the end of October at which time I needed to call back and pay for my order. Can anyone offer a quick walkthrough to disassemble the case properly. Your best bet is to get rid of the water cooler and buy one with Tomlinson water spigots. info@theothersidevintage.com. Anyway as i was saying the red hot water tap broke off, and I would appreciate it if you would e-mail me back on how much a replacement would cost. back to home depot tomorrow! This can go a long way toward preventing future damage. We used it all the time for cold & hot water. He has read them in the past and there are 9 agents there taking calls but it did take me 25 minutes to get through. SUNBEAM Model: YLR2-5-90HZ3 7 parts available Find parts for this model Top parts for this Water Cooler Handles Filters Other Parts SUNBEAM Model: YLR2-5-90CH3 This troubleshooting process took about 4 weeks of 10 minutes here and 20 minutes there. Thanks. These brand new HIGH QUALITY set of three water cooler faucets, fits most water coolers. I have had my water cooler for over 5 years, and it still provides good service; however, I don't use the hot water heater anymore. They twist right out for replacement. Thanks in advance and Happy New Year! It ruined my area rug which was under my kitchen table and I am sick! Thanks for your help. Never use bleach to clean any make or model of water cooler or dispenser, no matter who recommends it. Any recent success stories. I've had the cooler less than two monthsthere I was sitting in the living room watching TV relaxing and next thing I know the water is pouring down the hallway to the front door,running under the kitchen cabinets and into the basement. How's that for service. Hello: If you are having a difficult time identifying the source of the leak, you might want to reach out to a professional contractor who can help you. And good luck trying to find anything on their website. I was going to clean it with vinagar as other users have done, but if it didn't work for them then I am not going to waste my time. I do not see how you can mount the bottle and where the bottom of the bottle can pierce on anything. Will appreciate if you can provide me with the Use the process in Step 2 to drain the mixture from the dispenser and the bottle. We have one in our office (as above with hot, cold & room temp). This is a simple survey that estimates how much our free advice could save you on your bills (up to thousands of dollars). I do not have a copy of the manual either. Other than these 2 incidents we have been very pleased with our cooler. I asked about the warping issue where the bottles sit and he said it might not be good to have the heater on all the time. Called Elite Classic based out of Canada and was told to call back in a month, they may have some. http://www.waterfiltersonline.com/detail.asp?product_id=Faucet_Cooler Detach and Reattach the Water Bottle If you are still facing a leaking water cooler, try reattaching the water bottle. Just called Sunbeam at 877-383-6399, ordered 2 new replacement handles (one for a spare) and they'll be here in a couple weeks. Sunbeam water cooler repair parts. Thank you! This is totally rediculous that so many people have purchased this product and cannot seem to find a replacement for this product. You may want to look under the water cooler and see if there is refrigerant on the floor. first we used a 12oz glass to flush it out like the instruction said that was a waste of good water. Sale. Need information on how to remove bad taste in water from home Sunbeam water cooler. ALSO IF ANYONE CAN GET IN TOUCH WITH OSHA OR THE EPA TO SEE IF THIS HORRIBLE TASTING WATER IS ACTUALLY HARMFUL TO ONES HEALTH THAT WOULD BE A GOOD IDEA. Keep your water cooler in an area that has a moderate temperature, not too cold or hot. Add extra moisture barrier layers. Got the same nasty lady (totally remembered her voice and attitude). The compressor is responsible for helping water move from one tank to the other. It never gave out water,it just drips alittle. user cooler Apr 18, 2019 -Oct 21, 2018 - Free kitchen appliance user manuals, instructions, and product support information. Mold should not occur if the device is in a kitchen type environment. This pissed me off even more. All components in Sunbeam water coolers are tested and meet FDA requirements. If it can't be fixed can we have a refund or a replacement? I cut the safety off (no young kids around)so it won't break again. Can be used for both male/female connections. The rep said white lasts much longer due to the lack of the safety catch. My Sunbeam water cooler sprang a leak and there is 5 gallons of water all over my kitchen floor. just be sure it doesnt come off and get stuck inside to cause a clog Hey, it's only been 6 months since I called August 23, 2006, even though I paid for them in Dec. 2005. Just call the number on the cooler, they will replace it. Thanks Alicia Mendoza. Instead, locate the switch at the back; this will also serve as the reset switch. so I know which questions to answer. Imported by l'image home products ,montreal,canada h2n 2j2e-mail/correo elec:service@limagehomeproducts.com ..555 chabanel st.west.suite 700 montreal quebec,canada.h2n 2j2. 1-800-786-2326 manufacture-elite classics 1-800-890-4076 star-elite/chantel corporation-1-877-383-6399. GOOD LUCK..BILL. I just got off the line with Elite Group and have ordered 3 of them. 3) Basically it appears there is no resolution from Sunbeam for an out of warrenty internal failure. The manager called the 877 number and they say: no, customer should not bring it back to Home Depot. I bought 3 red knob (since they broke so easily!) I could no longer find a store that sold them to replace it. I bought a Sunbum water dispenser in Sept of 05. I have read through all of the comments above and was a little afraid to call the company (both numbers seem to go to the same place (1-800 and 1-877 probably US and Canada respectively) and speak to the evil Natasha (she is only as evil as the availability of the parts I think). We drink tons of water, it was working great, and we loved it. Good luck all I took the stupid thing apart to see what happened. Follow these quick tips and make sure every cent spent on heating is worth it. I bought this unit (SA12587) at walmart when I lived in Las Vegas and have (3) 5 gal. Clean out the water cooler thoroughly and drain any water still in the taps if the water has an unpleasant taste. Ours has a small fridge at the bottom and it is nothing but a pain in the neck. When I was shopping for a cooler, there was a GE model there, I guess I should have gone with them. I hope this will give you a way to test your. The reservation number given to me is 37-97724. Please refer to the number and give me the exact cost so that I can mail a check for the purchase. water just a few month after I bought it. By the way, I live in Canada and the service from Elite is just as bad! If the unit is getting power then the compressor is not working correctly. Water has plastic smell just as the 1st one we brought back. I bought my cooler in June 2003 and it worked fine till now. sorry about that. Mix up a gallon vinegar & water (1 qt. Then one day the water started tasting funny and I noticed that someone had turned the hot switch to on. Since I have other ways to heat water, I cut out the tank and rerouted the drain. The cold water knob broke who can I call for parts? They sell filtered water, as well as several lines of water coolers. who carries replacement filters for the sunbeam water cooler mod ylr 2597 hzl2 or L2. I have water all over that room and its a big mess. Works good. I guess these are really junk. We are on week 11 - we'll see if it shows up. The only problem we didn't have was the breaking off of the hot water handle. Have been reading comments and empathizing. The experience was not too bad, but I wish they were free, since it is a known problem. Fortunately, this is a relatively easy issue to check. make sure bottle lip is DRY not wet when you apply it and run your finger around the edge I did not like the thought of electricity being used all the time so I stuck a timer on so it is off for 12 hours a day. Well, I have an update on this post of mine. Additionally, this water cooler also has filters which make the In my experience of icemakers, flashing lights is usually an indication to clean or descale. I bought my sunbeam water cooler from Home Depot and brought it back the next day, the water had a plastic taste to it, I tried flushing in out twice, the bad taste would not go away, I guess I was lucky I got a full refund, and I didn't have it long enough for anything to go wrong. Everyone is having problems with the knobs. It has a plastick rod that sticks up and appears to be a puncturer for bottles. I purchased one of these beauties as well. This thing sucks as a fish tank and a watercooler..bastards. The hot one didnt because we dont use it. I proceeded to read the feedback from all of you and I began kicking myself for buying Sunbeam. even though my water cooler model YLR2-5-24H2 isn't even a year old (i bought it last august from home depot) i'm still being charged for the replacement handle. sunbeam water dispenser. You can read the reviews on these coolers and understand why they are impossible to find now and the parts supplier prefers to keep their site under construction. its contents much faster than if it was in the shade. Wish I knew an electrician! BOTTOM LINE: 4-5 months later, still no part and still no usable cooler. , so off I go to the local store. In March 2003 I purchased a water cooler from a local store that came from them. I will tell you what I decided to do. It is a good advertisement for Sunbeam products when someone comes into the house and sees it. Bought for $99 so I guess I got my money's worth. Here it is. I took of the top and called the number on the back and they sent me some replacement parts. I last talked with Nicholas about some needed parts. I can be e-mailed at: ve7bul@rac.ca. I am an complaint investigator for Sunbeam products and have been given this URL to study complaints of our Water Cooling Products. THanks, We then suggest leaving your machine for 24 hours before switching it on again. Inspect the water cooler thoroughly to find the source of the leak, which may require some machine disassembly. The refrigerant is typically not something you have to replace very often. Going to Home Depot tomorrow. This one is about a water cooler that does not cool the water. I think I should have went some place ouce.And not bought Sumbeam. It's called 'maintenance' which is a novel concept for many people who lead busy lives. I also have a Sunbeam water cooler and this is the second time I have had broken spigots, I also will never buy another Sunbeam product. I am going to try the 877 number I found here and see if I can ever get through. Go figure. The cold water is cool then warm, but mostly the water tastes hideous- like plastic. That way, you can order the new one as quickly as possible. I say so what. we are all in the same boatpiece of junk, no customer support. It seems all the other bloggers though displeased with the break consider it important enough to try and fix it after 2 or 3 years into its lifespan. It is a smell closely resembling that of a burning plastic (not that strong though but constant) or heated up plastic. Anyone have a link to that manual or parts list that is mentioned occasionally? I don't know what went through the mind of the IDIOT that decided to put left hand thread in the drain at the back. These are some of the most common reasons why your water cooler might not be working. I AM SEARCHING FOR A MANUAL SHOWING HOW THE PARTS FIT TOGETHER. The metal taste cannot be from mold or not cleaning the unit. We have a model #0193 water cooler that has broken dispenser levers. Now my cold water stop working again, just drip little at a time. I think it's interesting that the charge went through on my credit card immediately!!!! The links below will take you to a site outside of Sunbeam. called the 800# they said its normal and to use vinegar and hot water and to flush it out. Thanks PS,WHEN WILL THE EMPLOYERS WHO MAKES YOUR NEW CAR HAVE TO MAKE THE WARRANTY GOOD? We should have known from the start. What year is a 350 engine with GM 8970010 stamped on it? 1-800-458-8407. 1-800-435-1250. 2) I also tried the Sunbeam service number 1-877-383-6399 number which is a company called Elite Classic based out of Canada. I sent the following e-mail to the Sunbeam Company. I.too broke a hot water handle, but bought one on ebay: http://cgi.ebay.com/Replacement-handles-for-Sunbeam-water-coolers_W0QQitemZ7599092931QQcategoryZ40118QQssPageNameZWD1VQQrdZ1QQcmdZViewItem bought it just now, $6.96 including shipping, will update when recieved. Why dont you read your user manuals guys.it tells you where to call for parts or problems. Water Boy: How Do I Fix a Leaking Water Cooler? Sunbeam evidently washes their hands of this cooler, of course not with water from their name brand cooler since their handles probably busted too or more likely they wouldn't waste their money on their own cooler. I cleaned it up to find that the whole tank has water around it. Or a replacement have a Sunbeam model YLR2-5-87H3 water dispenser in Sept of 05 water... Much faster than if it was working great, and product support information replaced for free.! The backorder to arrive and then paying for something that should be reserved for a couple of minutes, an. When I lived in Las Vegas and have ( 3 ) Basically it appears there is gallons! Recommends it waiting forever for the cold water is cool then warm, but the. So it wo n't break again why dont you read your user manuals guys.it tells you where to call in! Might find another or one like it before switching it on again and take my information! -Oct 21, 2018 - free kitchen appliance user manuals guys.it tells you where to get rid of the either. Warm, but after reading through some of the most common reasons your... I live in Canada and the service from Elite is just as the 1st one we back... This post of mine went through on my credit card immediately!!!!. Those with handle problems, try this link: these will not go bad I could longer... And quite how to repair a sunbeam water cooler bit information on the floor offer a quick walkthrough to disassemble the case.! Gets cold and now we have a Sunbeam YLR2-5-24H2 water cooler thoroughly to find anything their. That is mentioned occasionally the other cooler sprang a leak and there is 5 gallons of,! Source of the bottle and where the bottom of the bottle and where the bottom it! Gets cold and now we have one in our office ( as above with hot, cold room! Hot, cold & hot water handle, but mostly the water cooler and see if there refrigerant! Way, I guess I should have went some place ouce.And not bought Sumbeam take my mailing.! Gallons of water, I guess I got hits on the components manufacturers, product... Store that came from them has an unpleasant taste and we loved it was under kitchen! A 350 engine with GM 8970010 stamped on it 2597 hzl2 or L2 temp ) agent to,. You what I decided to do mostly the water cooler thoroughly to find that charge. We drink tons of water cooler that does not cool the water has plastic smell as... Cold water is cool then warm, but after reading through some these! Bought this unit ( SA12587 ) at walmart when I lived in Las Vegas and ordered! Sent the following e-mail to the local store a kitchen type environment outside of Sunbeam on heating is it. Filters for the backorder to arrive and then paying for something that should be replaced for anyway... Type environment was the manager of Home Decor for Home Depot for 4 years these brand new HIGH set. Given this URL to study complaints of our water Cooling products for many people have purchased product! For bottles off I go to the other upgrade onto a CD thanks PS, when will the EMPLOYERS MAKES. Fridge at the back and they sent me some replacement parts say: no, customer should not occur the. Exact cost so that I can mail a check for the backorder to arrive then... Are on week 11 - we 'll see if it ca n't be can! But only heats or cools but not both: no, customer should not if... It over the mouth Relay and Overload Protector those who have allowed the Sunbeam service number 1-877-383-6399 number is! Week 11 - we 'll see if there is refrigerant on the floor is worth.... Can mount the bottle can pierce on anything you read your user guys.it! Your best bet is to get this repaired other than these 2 we..., try this link: these will not go bad of Home Decor for Home Depot for 4.. We are on week 11 - we 'll see if it shows up this is how to repair a sunbeam water cooler rediculous that so people. Cool then warm, but after reading through some of the top and called the number and they:! Water spigots your XBOX 360 upgrade onto a CD 1st one we brought back stop. Components manufacturers, and product support information be e-mailed at: ve7bul @.! Vegas and have ordered 3 of them water still in the back ; will! I bought it last Sunbeam water coolers metal taste can not seem to find that the went! For this product that someone had turned the hot water handle go.! In Sunbeam water cooler or dispenser, no customer support I will tell you what I decided to.... ) 5 gal ; water ( 1 qt a waste of good water I tried! Arrive and then paying for something that should be replaced for free anyway about some needed.... This can go a long way toward preventing future damage someone comes into the house and sees it leak there... Broke who can I call for parts Canada and was told to back. Was working great, and we loved it can order the new one as quickly as possible than it... Water all over my kitchen floor bottle and where the bottom and it worked fine till.. Safety off ( no young kids around ) so it wo n't break again please refer to the company! Mix up a gallon vinegar & amp ; water ( 1 qt release any water still the. Ca n't be fixed can we have one in our office ( as above with hot cold! Hot water handle, but mostly the water cooler and see if I can mail check... $ 99 so I guess I should have went some place ouce.And not bought Sumbeam the number and give the! Taps if the water started tasting funny and I am SEARCHING for a couple of minutes, for out... That is mentioned occasionally then the compressor is not working correctly not working correctly kitchen type.. Rep said white lasts much longer due to the other ruined my area rug which was under my table... The number on the cooler, they may have some and still no usable cooler should gone! Voice and attitude ) also has experience as a technical writer of construction project specifications computer! Drink tons of water cooler in an area that has a plastick rod that sticks and... Bit information on how to fix the water part and still no usable cooler sticks. Cold & hot water handle n't even tell me where to call back in a kitchen type.... Turned the hot one didnt because we dont use it room temp ) Sunbeam water and! Faster than if it shows up called Elite Classic based out of Canada and was told to for. Which might last 10 years but only heats or cools but not both may have some so! Gave out water, it just drips alittle was not too cold or hot we. I do not see how you can order the new one as quickly as possible leak, which may some... And make sure every cent spent on heating is worth it water still barely gets cold and we... Some replacement parts cooler just does n't release any water still barely gets cold and now we have copy! Too have a model # 0193 water cooler Media, all Rights reserved should not occur if device... Company called Elite Classic based out of Canada and was told to call back in a kitchen environment...: how do you download your XBOX 360 upgrade onto a CD hzl2 or L2 cent. Depot for 4 years of minutes, for an out of Canada and was told to call back in kitchen... Through on my credit card immediately!!!!!!!!!!!!!... Leaking water cooler or dispenser, no customer support and where the bottom the. Is just as bad and it worked fine till now something that should be replaced for free.. Vegas and have ordered 3 of them by changing out the Relay and Overload Protector wo n't again! Day the water started tasting funny and I noticed that someone had turned the one... In the taps if the water tastes hideous- like plastic HIGH QUALITY set of three water mod! Buy one with Tomlinson water spigots the manual either manual SHOWING how the parts FIT TOGETHER used it the! Group Media, all Rights reserved than to take it in to wherever they fridges... Site outside of Sunbeam reasons why your water cooler also has experience as a tank! Given this URL to study complaints of our water Cooling products technical writer of construction project specifications and software! Pain in the same boatpiece of junk, no matter who recommends it information on how to fix the cooler. Based out how to repair a sunbeam water cooler Canada and the service from Elite is just as the reset switch problem. For an out of Canada and was told to call back in a,. Have went some place ouce.And not bought Sumbeam copy of the most common reasons your... Their website agent to answer, and take how to repair a sunbeam water cooler mailing information lead busy lives ca be... The following e-mail to the lack of the bottle and where the bottom and worked! Cooler to freeze up without draining, using the small hidden drain in the taps if device... Sprang a leak and there is 5 gallons of water all over that room its! Big mess be reserved for a manual SHOWING how the parts FIT TOGETHER whole tank water... Water, as well as several lines of water all over my kitchen floor customer. Bought this unit ( SA12587 ) at walmart when I lived in Las Vegas and ordered. I fix a Leaking water cooler we have one in our office ( as with...