Its a great example. You got to go back and tell Don, 22 years old, after so many years of great wins and failures that you learned from, all of those things. Email . People arent going to generally tell you, I got fired for X.. You have to be a student of the business. There are a lot of companies that dont do that, that talent is an afterthought. Im talking about some significant stuff because most people that Im going to be interviewing with have had those kinds of things. Thats where labor planning and workforce planning come into play because theres the business strategy and what the business is trying to accomplish. They have more energy than the two of us put together, which is frightening. 6U.r6F(>9lf1Q())#eyj_]5wjwikOQ16~FT39SlQPPG1F~F ix`1OgM I+;|m7F3'GWWuVG
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b9"xl|O Thanks, George. Managing Director and Director of Asset Management Robert W. Baird & Co. Arbitrator, Mediator & Advisor Weber Advising, LLC, Global Co-Managing Partner and Chief Strategy Officer K2 Integrity. /CSp /DeviceRGB Northwestern Mutual Life Insurance is a financial services company that provides its clients various insurance options and investment opportunities. /SMask /None>> Through a distinctive, whole-picture planning approach, we empower our clients to make the most of every single day and plan for important moments in their future. You remember the old days when the company would sell a product and then they would try to bolt on the services as an afterthought. David Robertson is a Substitute School Bus Driver at Jamesville-DeWitt Central School District based in Jamesville, New York. Whats your particular view? To me, if you dont have your people managers on board with what youre trying to do, if youre in any kind of company where youve got a large organization, youre not going to communicate effectively to the people on the ground. They proceeded me but it was one of the greatest turns. endobj You and I both used to do services business. #006: How Can We Bring People Back into The Office? I moved into this and did some sales with HP. The company manages more than $125 billion of client assets through its wealth management and investment services. << Timothy J. Gerend is responsible for the growth and performance of a field force of 20,000+ advisors, leaders and staff members nationwide. Now that companies are allowing much more flexibility and remote capabilities, youre going to have a challenge that anyone anywhere in the world can recruit your talent. endobj >> Get on the phone. We were using BlueJeans at that time and she said exactly that. endobj I got my CPA with Deloitte way back. Robertson will. With Karen Clark, #039: Interviewing Candidates Without A Resume. It has to be threaded in your mainstream of what you do for talent. One of the big things about the book is you dont realize how valuable that HR can be and how critical it is. The first half of my career was not in HR. He would be dreaming up these three-year plans and footprints in different countries and Im trying to get ahead of that game. atOkQmxyd
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~0A^y;ssn 6C z16kLp1gL0:kb^o8 xHiPp>uot Don was a huge contributor to that. /GSa 3 0 R 3316 Bee Cave Road, Ste DAustin, TX 78746, Copyright talentwargroup.com 2023 | All Rights Reserved. When they first approached me on it, it was predominantly because HP at that time was having some challenges in how they were doing sales, sales development, learning new development and Cisco was cleaning their clock. Email . I wanted to soften the blow of that failure in my answer. Theres no question that there isnt enough talent out there to do all the things that all the companies want to do. We discuss Don's career transition from finance to HR, how his business acumen informs talent strategy, how Northwestern uses people analytics and much more. >> 15 0 obj endobj I dont think its that unique. How did we do it? I have failed numerous times in my career. Schlifske joined Northwestern Mutual as an investment specialist and later led a variety of the company's investment operations as well as different parts of its business operations. Best Talent: We are in a talent war. How would you make it work? When you ask somebody, Tell me a failure youve had, theyll have something but it wont be profound. Were already down the path. >> I feel like this is debt that I have to pay to people. I appreciate it. She is also accountable for NM Future Ventures along with digital disruptor, Wyshbox. I was talking to a big client. Robertson will lead the company's human resources organization and advance the company's people strategy. /URI (https://news.northwesternmutual.com/2018-08-21-Northwestern-Mutual-Appoints-Don-Robertson-to-Senior-Vice-President-and-Chief-Human-Resources-Officer) /Type /Action Change led us to where we are today and a continued commitment to innovation and adaptability will ensure an even stronger future. Myrna brought up this point about diversity that she wanted to coach leaders on, which was to be deliberate about diversity. What was striking to me is how well a lot of our leaders know the people that they come in contact with regularly but how great the talent was down in the organization that we didnt know very well. As a result, we saw a rapid double-digit increase in employee engagement over three years growth we maintained throughout 2021. Thats true but I dont ever remember sending you an email or a text that wasnt instantaneously received and I was anywhere on the globe at that time. %PDF-1.4 Tracy taught me a lot about interacting with boards at the board level and those levels. Youre playing catch-up to try to change it around. Let me digress a little bit. Its the ultimate compliment. Sources: Financial Advisor and InvestmentNews, April 2021, Financial Planning, August 2021. Before Apttus Don was the CHRO for Sutherland Global Services. /Creator ( w k h t m l t o p d f 0 . /Resources 14 0 R Im so proud to be part of such a phenomenal company. Its great to be here. When you now are that business person who knows HR and youre working with the business, especially coming from sales, talent is everything. [ 8 0 R 9 0 R 10 0 R ] Some policies may not receive dividends in a particular year or years even while other policies receive dividends. One thing I would tell you is to be a lot more humble and willing to listen to other peoples points of view. In other words, its the ability to rapidly use the skills and experiences youve established in your life to new sets of issues but that you draw upon to problem-solve your way through those things. I tell people Im getting better every year. The problem is, when youre young, youre trying to prove yourself and do it all yourself. Give my best to the family. I did the offers on both. It wasnt my first exposure to HR. Don also serves on the Boards of Directors for the Northwestern Mutual Foundation, Wisconsin Humane Society, and the Milwaukee Public Museum. Theres finance on what you can afford and then theres the talent that youre going to need to deliver that. c&(<0mF*_Ty*V4bR|Ue$(Rb47l$t2Byf&QIGCzRGV)ZCg@=dF _~PBc?+!p=p\ PjdD{V$M.ASC1Fsr;42=7R9#uu>=@ _8VO4tIs^9MgYU@+A.qp|'H_Wm`3aL-UsS0`/Zo^u741X;xX[2 'M)Go-d Did they have to twist your arm or were you like, This is the next new challenge and frontier where I can impact? What was it for you? << Why do you want me in HR? That was my first thought but like Ive said a bunch of times on this show and with the clients that I work with, that was a gift that I didnt see coming when my career turned to HR. In fact, one of the things about the chef versus the baker is Bina was a great example of that. [/Pattern /DeviceRGB] Ultimately, what we have to do as businesses is to get away from requisitions and more instead of creating talent pools. Reggieyiane Robertson. I make it okay to talk about a real failure because we all get these questions, Tell me something that didnt work. Thats the best intro I could give to somebody who has been a friend, coach, mentor and a hell of a boss. You can come up with alternative solutions like going to technical colleges and training people. /Pages 2 0 R )~GU(!h@LL):]4oME>
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~yE_UO}XeU+PaeT| . Dont think you have them all yourself. You have to realize that you own a tremendous gift of their career in your hands. This goes without saying, Whoever has the best talent is generally going to win. We are in a talent war. There are investments the business wants to make. Additionally, he spent 14 years at Hewlett-Packard Corporation, where his last role was senior vice president - HR Global Technology & Operations, leading a team of more than 300 HR professionals responsible for all HR-related matters for a global organization of 100,000+ employees. >> The people leaders have to be an extension of the leadership teams. Mike Carter is the Chief of Staff to the CEO. I was up in Dallas and I said, There are so many people that do approach it as a bolt-on. The best piece of advice I ever got was when you go to present to a CEO or a board, put the most important stuff on the first slide because you may not get off of that slide. Senior Business Development Manager. Your job is to develop the next generation of not just leaders but of talent.. Its also now the talent needs to be diverse and have the right skillsets. In this episode, George Randle sits down for an insightful interview with EVP and Chief HR Officer at Northwestern Mutual, Don Robertson. We changed the way we communicate with our employee population. Ive been asked it in so many different ways. I look forward to talking to you again soon. The key is then to figure out, How do you use the experiences that they will experience working for you and the things that they do every day to deliver for you but also deliver for them?, For example, if Im talking to somebody on my team and I know they want to eventually have my job and weve sat down and looked at the experiences that theyre going to need and the gaps that they have then every time we have a conversation, I can direct it to, This is something that you need to work on if youre going to do that someday. I dont know why Caroline is in my head to this day on that one particular term. You can always hire externally but you also can build internal marketplaces. Northwestern Mutual is the marketing name for The Northwestern Mutual Life Insurance Company and its subsidiaries. With its level term life coverage, you can choose between a 10- or 20-year term length. Global services /csp /DeviceRGB Northwestern Mutual is the marketing name for the Northwestern Mutual Life Insurance is a Financial company! This episode, George Randle sits down for an insightful interview with EVP and Chief HR at. Talent: we are in a talent war into the Office no question that isnt! Don also serves on the boards of Directors for the Northwestern Mutual Foundation, Wisconsin Humane Society and... Diversity that she wanted to soften the blow of that and investment opportunities talking some. When youre young, youre trying to accomplish taught me a lot of companies that dont do that that... 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