The first thing is to review the error code and its corresponding description. So, there are a variety of possibilities. Dec 8, 2020. 1. You may also see a warning light with key symbol or key not detected message in the instrument cluster. . . Yes, a key fob with short battery life may prevent your automobile from starting. Press and hold the ENGINE START button for at least 2 seconds within the following 5 seconds. If you. Do not feel safe in driving car. T. he above symptoms are usually intermittent and can be dif If a vehicle has experienced the above symptoms, or a . The computer for navigation and also the sound system and who knows what else just stopped working. The insurance company stated that they have videos of the steering wheel going crazy back and forth wildly after the modules were replaced. If the pole clamp is very tight, you can open it with pliers. Within the 45 minute drive the system has restarted twice on me, and at the most inconvenient times, where I really needed to see the directions. Car did not want to turn--happened again at 2200 miles. 0 Hard Reset . If your Q50 key fob survived a wash cycle, or a deep bath in the ocean or pool water, it doesnt make the key fob waterproof, it means you got lucky. However, if it occurs frequently, you ought to have a repair examine your BMW. See user manual with the ABS light, traction control, and master light on. Have someone hold the key 10 feet from the car. when that light comes on you have a sensor problem and need to check the codes to see what the code is . There is nothing to worry about. Only replace drained batteries with new batteries in the same voltage, size, and specification. Also make sure all the battery contacts are corrosion and dust free. The key can be reprogrammed with an OBDII scanner. I get the low battery warning about twice a week, the invalid key detected message every few days, at least once a week I cannot get into the car without pressing the remote. Upon engine shutdown, the Auto-Start-Stop indicator becomes green. I lost electrical power and after 1 minute the car is back to normal. Repeat sale is out of the question. When the message Key System Error: See Owners Manual appears, there is a problem with the Intelligent Key system as a whole. Home Troubleshooting Infiniti Q50 key fob not working causes and how to fix it. If it doesnt work, then look in the owners manual for exact location of key fob placement, as it may vary depending on model. Dealer Reviews. . The voltage of the battery on your Infiniti Q50 can be measured precisely with a multimeter. The doors must then be opened manually. I didn't pay it any mind at first since it was essentially an electronic item and like all electronics, it reboots from time to time. Original body work estimates came in at $2,000 only to spiral out of control with the steering modules being replaced them steering rack before the car was ultimately totaled as the steering programming was still off. A fault in the immobilizer system can prevent your Q50 from being started. Only way to get them to restart and function was to pull over and re-start the car. The chassis control module error light just come on . Touch the start/stop button with your key fob and then start the engine. The immobilizer is an anti-theft security system that prevents the engine from being started and the vehicle from being moved with an unauthorized vehicle key. With an Intelligent Key inside the car, the ignition is turned on, but the brake pedal is not depressed. 19. Due to an unauthorized entry into the vehicle, the alarm rings. What and where is the front fascia that is being referred to for removal? The Infiniti video below explains more about the manual shift option of the Q50. If the clips dont have any tension, it can cause contact issues and the remote may not receive any power. If you fail to do it yourself, you may have to visit an authorized dealer for reprogramming of the key. hb```c``: ,@Q 302&-~( vf" 12t524(&pW00Nb2aP`@nm s'0D0s1\ fy@9`! I~P h| A chassis control system error Q50 is a warning that indicates there may be a problem with the vehicles chassis. The chip automatically deactivates the immobilizer if a valid vehicle key is inserted into the ignition lock. Sonar sensors doesn't not work at all. Sunday I get the invalid key message when I turned the car off and everything but the engine kept running. Make sure the battery is facing in the right direction when inserting it. This is not the first electrical issue with this vehicle, please note ongoing backup camera issues previously reported. Ive had no other issues with the car until last night when I received WARNING: AWD Error. When certain replacement parts are only made for a particular chassis or body type, the BMW chassis code, also known as the BMW manufacturer code or BMW model code, can tell you a lot about your individual BMW. The vehicle was taken to the dealer who was unable to duplicate the failure and was unable to diagnose the cause of the problem. For exact troubleshooting, always check whether the information is correct. The lever can be shifted to a lower range by pulling back on it. I traded in my g37 coupe for this vehicle because we are having another grandchild however, I will not allow my children or grandchildren to ride in this vehicle. Without functioning spark plugs, the engine will not start. You'll be safe to drive it to where you need to. I didnt end up driving it so I cant tell you if the performance is ok, but I did put it in drive and felt a strange buck feeling from the back end. For the first kind of Intelligent Key, open the lock knob on the key fobs rear, take the mechanical key out, and use it as you would any other mechanical key to open the car door. Infiniti Mechanic: Jake. The dealer is ten miles away from me. 2017 Graphite Shadow Q60 3.0t AWD; Rohana RFX11s in Brushed Bronze (20x11 +50, 20x9 +22); JB4; MBRP LDP & Catback; Z1 Sport Brake upgrade w/braided lines. Contact or come by our dealership right now if youre curious to learn more about the INFINITI Intelligent Key or any other feature INFINITI has to offer. If you lift the rubber covers over the two battery terminals, you can check the terminals for corrosion. When the navigation system notices that the car is getting close to a bend in the road, NAVI Shift Control will, if necessary, change the gear position to assist the driver in navigating the curve safely. The electronic immobilizer is automatically activated as soon as there is no valid vehicle key in the vehicle. Posted 2-11-2014. Depending on how your car is configured, starting the ignition with a dead Intelligent Key will be different in an INFINITI. Its normal for the camera not to work because its happened to a lot of Q50 vehicles. A splash of water or brief exposure to light rain should be fine, but exposure to excessive amount of water like submerging the key in the pool can cause the water to penetrate the seals and damage the chip. I will no longer use the driver aids as a result as they are clearly not safe. Kept getting I-Key System error. Tl the contact owns a 2014 Infiniti Q50. The compressor runs longer than it should most of the time due to a gradual air leak in the air system, which is typically at the compressor; I believe seal rebuild kits are available for it. The contact also stated that the keyfob was not recognized. The Intelligent Key system is one of the best features INFINITI delivers with the majority of its automobiles. Visit site to download your INFINITI vehicle's manuals and guides and access important details regarding the use and care of your particular model & year. If your Q50s alternator fails, it will not be able to produce electricity and the battery will not be able to charge. Privacy Policy. hbbd```b``@$S6d=""9`(XDLuu3ga XW"L=fy:GfIF9@?o#jA'J Infiniti Q50 is a reliable road companion, but its a machine with hundreds of interconnected parts, and like any other machine it sometimes fail to deliver normal operation. If the remote was working previously, but the range of the remote was gradually decreasing until it ceased to function, this indicates that the battery was wearing out. The spark plugs themselves are often not affected by a defect. The contact owns a 2014 Infiniti Q50. I never have gridlines or the proper warning lines when I back out of a space (the system is simply too slow). When the message Key System Error: See Owners Manual appears, there is a problem with the Intelligent Key system as a whole. Also the weather here is fine (40F and dry). But be careful not to start the engine. In this configuration, use the Intelligent Key to touch the ignition button. Remove the front fascia by unsnapping and removing the two 10mm bolts that secure it. statistics and reliability analysis of the 2014 Infiniti Q50 based on all problems reported for the 2014 Q50. If the button cell battery in the key fob of Q50 is replaced incorrectly or a battery is unsuitable, it can damage the vehicle key. This method makes use of the INFINITI Intelligent Key so you dont need to take it out of your pocket or bag in order to unlock your car and start the engine. I ran it through a car wash and the computer was working before and after I left the car wash and the computer has not worked since. 2. Dont worry, you can still start your vehicle the battery is only used to send the signal for locking/unlocking. In case of severe interference, the remote may not work at all. Having no idea what a warning signifies can be a little unsettling. Ask Your Own Infiniti Question. However, it is possible that the starter is nearing the end of its life, so it is recommended that you have it inspected at a dealer or maintenance shop. To get your car back to a comfortable temperature before you leave for work or home, you can start it remotely. They don't honor the factory warranty. It might not be the speed sensor but that's what happened to me. Don't worry, you can still start your vehicle - the battery is only used to send the signal for locking/unlocking. A chime should be audible. They refuse to fix the problem under warranty. I have had it in the dealership twice so far and will be taking it back again next week. This indicates that your Smart Key Entry System is not operating properly. I have since learned that what happened to me is a common occurrence and people have died as a result. Service Reviews. There are over 80 of them, so search carefully! If you experience this error code, its important to take action and determine the cause as soon as possible. If your Q50 has push button start/stop feature, your vehicle may not start due to weak key fob battery and a key not detected alert message may be displayed in the instrument cluster. 1 comment. It starts and cranks but as soon as I start driving all the gauges on the dash go blank and the steering wheels starts to get stiff. Your Q50 key has rubber seals which prevents the water from getting to the electronic chip inside. Three settings are available: Advanced, Sport, and Comfort. Submerging the key in ocean water at the beach can be much more damaging to key fob electronics due to highly conductive nature of salt water. I called and they think its a key fob issue. If you have any further questions or concerns about chassis control system error Q50, dont hesitate to contact our team! There are two distinct arrangements. With the tool connected, turn on the ignition. Ive searched the internet for solutions but in the videos they are not saying nothingjust a bunch of talking. When you must act, it lights amber and a message emerges. If a vehicle has an engine failure, then nothing works anymore. It is used to automatically deactivate the electronic immobilizer when there is a valid remote control vehicle key in the vehicle interior. To get the mechanical key for this key, slide the lever over and pull the keyring. The damage caused by the rodent bite can be repaired in the workshop. Infiniti has indicated this is because att will discontinue support of the 2g technology the system is designed to use. Like any other remote, an intelligent key fob has a small battery within. Next, use the fault tree analysis tool to help isolate the specific cause of the problem. The following are warning lights and indicators found in vehicles built by Infiniti. After 3 years and 8 months (33000 miles) the backup camera display stopped working properly, it often just shows a black or white screen with no view behind the car when put in reverse, even after waiting 60 or more seconds for the apps to load or rebooting the system as suggested by the dealer. I will most likely never buy another Infiniti and I can only recommend that everyone stay away from the Infiniti q-series. In the event of a defect, the latter can directly initiate the repair. Q50 backup camera malfunction. If your Q50 has push start/stop button, then its possible that your vehicle may not start due to weak key fob battery. Explore Purchase Online. But the remote key can also stop working due to worn buttons, poor battery contact, water damage, defective key fob, receiver module issues, signal interference, dead 12 volt battery, and unpaired key requiring reprogramming. The Infiniti Q50 has remote start, right? Corrosion on the contacts of your car battery leads to loss of contact and reduced current flow, which means that your engine can no longer start properly. Next you can unplug the red positive pole cable. There are various potential causes for this, including: These are but a few of the typical causes. It may be un synced. Click a link to learn more about each one. The vehicle was taken to the dealership where it was diagnosed that there was no defect. --three phone calls today with no results. Our front right bumper was just slightly damaged when back out of our garage. I have used the navi system on my phone more then the navi system itself, because it is unreliable! If your Infiniti Q50 key fob has taken a bath in the soapy water of the washing machine after you forgot to take it out of your pants pocket, water damage is very likely. The Intelligent Key interacts with the locking system as you approach your car so that when you press a door handle button on the front door, the trunk lid, or the liftgate, it opens that door right away in addition to unlocking the fuel filler door. Technology called Active Ride Control automatically applies a very small amount of brakes to minimize vehicle tilting when traveling over bumps. If this warning shows when the engine is off, take note that you might not be able to start it. What does that signify and what should I do when that is stated? . For instance, in 1999, both the E36 and E46 3 series were available on the market at the same time. The electronic immobilizer is activated automatically when the vehicle key is removed from the ignition lock. In cold weather (below zero f) after car has been running fine and then turned off for 30-40 min, I got in the car and started as usual; but system malfunction light went on and power steering was inoperative and car was unsteerable. If your key fobs battery has to be changed, a Key Battery Low alert can show up. They say i might need to get it reprogramed but has this happened to Anyone else? You should have investigated the push buttons lack of response as soon as you reasonably could, even if it is rather uncommon. After operating for ten minutes, the engine will shut off. If the key fob is not working due to a glitch in the keyless entry system, it may be possible to restore the functionality by resetting the keyless entry system in your Q50. If you do not have a Nissan north America approved device for bluetooth it could apparently create this problem. Even more concerning is Infiniti's complete refusal to investigate and remedy either of the 2 safety issues I am currently writing complaints about (this backup camera issue, and the issue with my brakes wearing out way too early). Yes, I understand. This can cause them to malfunction and produce abnormal symptoms in the vehicle. I receive a warning from my BMW that refers to Chassis Stabilization, but I have no understanding what it means. and our Make sure the battery is facing in the right direction when inserting it. Check all fuses in the fuse box essential for starting the engine. When a smart key fob is in your pocket or handbag for automobiles with push-button starts, the car might not always detect it if the battery is low. After about 15 minutes, reconnect the battery in reverse order: positive cable first, then negative cable. We use cookies to give you the best possible experience on our website. The instructions should be mentioned in the owners manual. They can just be covered in metal shavings and require cleaning off. Dealer had previously replaced radar system components prior to the 2/15 incident. Its usual to have a discharged battery with any battery-powered device, and the INFINITI Intelligent Key is no exception. 3. Same problem two days later. The vehicle had previously abruptly braked in low speed conditions (ie, parking lots) for no apparent reason. Since Infiniti Q50 is equipped with on-board diagnostics (OBD), a fault diagnosis can provide initial indications of where the malfunction is located. The manual shift option enables the driver to choose the shift ranges between gears. Although very rare, but it can also be the cause of the breakdown of your Q50. My Infiniti dealer replaced the display module but it didn't help. Before the test, the multimeter is set to the voltage range of the battery and connected to its plus and minus poles. 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