Echo Device Can't Connect to Wi-Fi During Setup. Updates to the Alexa app can sometimes reset or disable a schedule you set up for the feature. Remember, any alarms you have set won't be blocked by Do Not Disturb. Now try pairing again. I just added a new topic on this. Raul is a content connoisseur who appreciates articles that age well. Can I ask Alexa to turn off its microphone by voice command? Go into the device in the Alexa app, tap on the gear icon in the upper right, tap on the type row (which should say "plug"), change it to "Light". Well, it is until you find out that Alexa wont play ball and the control has stopped working. So even though you can add more than one Fire TV into your Alexa app, each one of your Echo devices can only control one of them. I have been using Alexa for a long time without issue. Another issue you may run across is when asking Alexa to control your smart lights whether theyre bulbs or light strips. Related Help Topics Ensure that your Bluetooth speaker is in pairing mode and close to your Echo device. Change your address, Digital & Device Forum To subscribe to this RSS feed, copy and paste this URL into your RSS reader. How can I make the following table quickly? When this issue first came up, I created an Alexa routine as a workaround. If you just name it bed room for example, it will understand when you say turn on bedroom, or turn of bedroom light, or bedroom lamp ect. Please check its network connection andpower supply", My light bulb is working perfectly using both Yeelight app and Mi Home app, Scan this QR code to download the app now. Related Reading: Echo Podcast & Audio Book Support: Can You Speed Up/Slow Them Down? Unlike Google Home, SmartThings is compatible with Zigbee and Z-Wave. Does the switch share the same name with something else? If you have any questions, feedback or suggestions about this article, please leave a comment below. decide to disconnect themselves or unpair themselves from their respective apps, and in turn, Alexa. Check to see if you have a kitchen group. Red. If not, maybe try heading over to Alexa.amazon.com in a web browser. open the alexa app. a few things share that name, which did you want?. After having a connectivity issue with 1 light switch and deleting/readding in Smartthings, Alexa will not turn it off/on. NEVER put light when naming a device. Fortunately, this isnt usually necessary. Another popular option is Samsung SmartThings. Restart the Alexa-enabled device. Once youve finished, youll have everything working properly again. Woot! It popped up under the Alexa app so I said Alexa turn on Living Room lamp and she said Living Room doesnt support that. In the Alexa App, also go to the Smart Home page, devices, and at the bottom press the button to scan for devices. It's possible that your Alexa device needs a system update. The main reason this happens is that either you, your friends, or the TV said a phrase that sounds similar to "Alexa." Make sure it is updated to the latest version. She owns several smart home gadgets like strip lights, smart bulbs, cameras, and more! To do this, tap the arrow next to the device name and then Forget Device. Go to More, then Settings, then TV & Video. Asking for help, clarification, or responding to other answers. This could be a microwave, other wireless devices, or even a baby monitor. Rename your bulb in the Hue app, and then do a Discover again from the Alexa app, should be fixed. Watch my show), and add in commands such as opening Netflix. @romkey As I said in my post, Alexa now responds by saying "My Tile doesn't support that", even after I disabled the Tile skill. With a knack for troubleshooting device issues, shes been the go-to for family and friends for all kinds of tech-related issues - dating back to VCRs! This would be the first thing I would check. How to determine chain length on a Brompton? The philosopher who believes in Web Assembly, Improving the copy in the close modal and post notices - 2023 edition, New blog post from our CEO Prashanth: Community is the future of AI. To do so, swipe down on your Show and select Settings. Some Apple users utilize Apple HomeKit as their smart home hub. iPhone v. Android: Which Is Best For You? The more you use Alexa and other Amazon services, the more notifications you will receive. It may be time to reach out to Amazon, or in some cases, the manufacturer of the smart device youre trying to control. I guess I just wasted the money lol. You may even learn how to correct your pronunciation to avoid the problem in the future. Our Amazon Echos no doubt do a lot of awesome things. You also may not be saying the name clear enough for Alexa to hear you. Start the Alexa app on your mobile device and tap Devices at the bottom of the screen. In fact, SmartThings used to allow this, but since the company has changed apps and created a new Alexa Skill, this feature has been removed. Make sure you have an active internet connection. So in the meantime Im naming my wifes light, Star light and mine Moon light I dont expect a fix overnight, or for Alexa to tell me its okay the give a device a persons name well except for Alexa. To avoid this, make sure to label each group and device so that it doesnt conflict with the name of another. Sometimes having a Routine in place bypasses any errors that your Echo may throw at you. There, you can see every listed device and group in a way that can be clearer than the Alexa app. Either it has the wrong credentials, or your network is down. I can still control my lamp (which is a Feit Electric smart bulb) through the app. Its a GE switch (as 95% of my other devices). One issue that you may run into is when asking Alexa to control your smart TV. Press J to jump to the feed. Tap your profile name and then select Set Up Voice ID. A cyan spotlight on a blue ring means that Alexa is listening. However, as great as she can be, problems still occur. Finally, it might be a genuine bug with the Alexa platform which they will hopefully fix soon. Alexa gives you the ability to completely automate your lights. More vexing, the device might seem to acknowledge you the speaker's status light comes on, but it doesn't respond. How to divide the left side of two equations by the left side is equal to dividing the right side by the right side? Tap Activity and then choose Voice History at the top of the page. Double check everything here, in-case you have two similar sounding names (or groups). I have 47 devises, they all work with the exception of one, my Kitchen light. If you didn't expect a call or Drop In, try these things: Say, "Hang Up." Check your voice history to see if Alexa misheard you and started a call or Drop In. Getting status from WeMo device using Alexa. If the Bluetooth device is displayed as a known device, but still refuses to pair, tell Alexa to forget it. Most of us that have Amazon Echos have run into this error at least once. If so delete it. There is another issue. Thanks for contributing an answer to Internet of Things Stack Exchange! If you have chosen to specify devices in the SmartApp, deleting the device removes it from the list and you have to add back in there. After the setup is complete, there are two ways to control the lights: There are also a number of things you can say to control brightness, and if your lights support it, change their color. After that, set up your device again. The Ring Skill and Hue Alexa Skill are two of the most popular. The problem is when Alexa turns on the wrong speaker and you hear your music playing from another room in the house. Hit Save, then select the group again, tap on the light so that the tick appears and hit Save again. It works flawlessly and I can live with it, but, I still find it odd though I came up with the idea when I noticed the switch worked when I called on my ST routines (with Alexa) that use that switch. Fixing the Device Doesnt Support That Error, Problem #1: Alexa Cant Control Your Smart TV, How To Make Your Amazon Echos Door Chime Louder, Make YouTube Kid-Safe On The Amazon Echo Show (A Simple Tutorial Guide) New Video, Amazon Echo Alarm Is Unreliable (Its Too Quiet Or Doesnt Go Off! A briefly glimmering blue light might also mean the device is receiving a software update. Wi-Fi and Bluetooth. Echo Device Can't Connect to Wi-Fi During Setup. Same thing here. She may say TV doesnt support that or just do nothing at all! If everything works now, great! Ill run through the most common fixes, for the most common errors, which include all lights not working, or just one bulb in particular that will not play ball. Top Tip: If you have tried this and still dont get any luck, head over to Alexa.amazon.com on a web browser. You would go into the Alexa app, and create a Routine that does just this. Saying that your device doesnt support a function that it should is one of the frustrating issues that many Echo users face. Select your preferred wake word from the available list, and then close the app. Open the Alexa app and go to Devices. To do this, say "Alexa, check for software updates." What Do the Lights on Your Echo Device Mean? Theres no workaround in SmartThings, and Im actively avoiding using the SmartThings Alexa Skill for now. Then say "alexa, turn on light". Turned off remote control for all devices . Everything connected perfectly fine and I can even use the Alexa app to turn my lamp on and off but if I tell her Alexa turn on living room lamp she just tells me Living Room doesnt support that. Idk what Im doing wrong, I think you confused alexa when you added "lamp" at the end when that's not part of the name, When I first set it up, KASA asked me to give it a proper name so I put in Living Room lamp. To fix this, change the wake phrase to a less common word like Echo. Also, check your Wi-Fi connection. Check that your Echo device is using the latest firmware. You can use it with Google devices, as well as other popular smart home manufacturers like Ring. Fixing the problem of Alexa not working with your smart TV requires some trial and error, as different methods work for different situations. 3. Check Amazon smart speaker or your smartphone. Error messages happen, and while sometimes theyre valid sometimes they arent. In order, they are the power button, network connection button and internet connection button. Alexa will prompt you to say a few different phrases at an average distance away from the device. I've always had better luck using 1-word names (ex. The Alexa app next asks what brand you're installing. Get help using and troubleshooting common issues with Echo Dot. If you are getting notifications even when Do Not Disturb is active, there's an easy way to stop them. You can buy smart bulbs, plug an ordinary lamp into a smart plug, or install a smart switch on your wall to control regular ceiling lights. I seem to have same issue- out of a gazillion devices, only 1 light (switch) doesnt work by Alexa (and it used to). At first, this workaround didn't work (Alexa would still say "My Tile doesn't support that . But we're here to help. There are a lot of ways to get started with smart lights. Choose your Alexa device from the list on your screen. Dave Johnson is a technology journalist who writes about consumer tech and how the industry is transforming the speculative world of science fiction into modern-day real life. Thanks! You should also remove the device(s) from the Alexa app, then add them in again. go into settings. To check this, youll need to go into your Alexa app. Try rephrasing so you refer to the device before what you want to do. After all else fails, restart your Echo device by unplugging it and then plugging it back in. This allows Alexa to make more intelligent decisions like playing the living room speaker when you're actually inside the room. Connect and share knowledge within a single location that is structured and easy to search. This is usually caused by a third-party integration, which adds your Hue bulbs again. After having a connectivity issue with 1 light switch and deleting/readding in Smartthings, Alexa will not turn it off/on. 8 ChatGPT Side Gigs: Are They Legit Money-Making Opportunities? I say.Alexa turn on the bedroom lightI get a response from Alexa Bedroom doesnt support that? For devices without a screen: press the Action button to see if your Echo . Remove Paired Bluetooth Devices from Your Echo Device. Not sure if problem is on Alexa side or Smart Life side. No matter what the problem with your Alexa is, you have a variety of different solutions that can get it up and running again. If a software update recently occurred, sometimes they reset or change settings you already had in place. Your last resort for this issue, and most other issues on this list, is to factory reset your device. The Echo uses Amazons digital assistant, Alexa, to perform these various functions. At the top right, tap the . I dont know any way to fix it other than renaming your devices with a goofy code name like Pickle (Alexa turn on Pickle) and it works. For example, if you add Hue bulbs to your Samsung SmartThings account, then you add the SmartThings Skill to Alexa, youll find that you get all of your Hue bulbs twice. Readers like you help support MUO. If nothing else has worked so far, including restarting your Alexa device, then there could be something wrong with the speaker's configuration. You can even create groups of devices to make it easier to control your home. Your comment will be manually reviewed and approved by Tristan in less than a week. Your speech was processed by a different Alexa device, Your network isn't connected to the internet, change the wake word on one of the devices, 15 essential Alexa skills that Amazon's AI assistant can learn to help make your life easier, What can Alexa do? So what gives? Here, tap the Wake Word option. Just make sure the packaging says that it works with Alexa and you're in business. Sorry to hear that Jan. Alexa sometimes seems like it has a mind of its own! Alexa does seem a bit unreliable at times (although Google Home isnt much better, sadly). You might start to consider another smart home hub. Spinning Green Light. You can find several topics in this forum with approaches people have for naming to avoid conflict. GoSund, Philips Hue, etc), can also help reset things. Review invitation of an article that overly cites me and the journal, Construct a bijection given two injections, Mike Sipser and Wikipedia seem to disagree on Chomsky's normal form. Voice ID might not be available on an older version of the Alexa app. To create a new Routine, tap the + (plus sign) at the top right of the screen. Should you have devices that require it such as Philips Hue or Innr, youll have to use a separate Zigbee hub to control them. Maybe that will highlight two devices/groups with a similar name. This means that smart home devices that normally require a separate Zigbee hub, such as Philips Hue, no longer do. By clicking Post Your Answer, you agree to our terms of service, privacy policy and cookie policy. Sometimes, however, they dont always work as they should. This is frustrating, to say the least. If youre having trouble with your smart TV, Routines work here too. My guide onhow to create Alexa smart home groups explains how you go about this. After authorized successfully, the App will remind that "TP . This routine would use the trigger "Alexa, turn on my lamp", like before. Check that your device isn't muted. The easiest way to tell: The status light is solid red. Read more. To fix this, use the Alexa app to group your devices together. How to Control Lights With Alexa. Powered by Discourse, best viewed with JavaScript enabled. Philips Hue is probably the best example of a hub-based lighting system. I have that issue with a TCP smartbulb, usually when trying to turn it up. Should I rename it through the Alexa app, or the KASA app? You simply add the command (i.e. Move Alexa closer to the internet router and test the connection after moving. If you change the name of the light location, it will work. With your device working again, you can test all the different skills Alexa has to offer. This same thin was happening to my iDevice in (drum role) the kitchen. The Skills allow your smart devices to work with Alexa seamlessly. Alexa can't make the call if the information is incorrect. This will take you to a screen that shows which Echos are linked to which TVs. After completing the prompts, Alexa will be able to better understand and recognize your voice. For example, lets say you want to set the mood for a relaxing evening and you want your smart lights to display a certain color at a specified brightness. If it did, try your command again. Smart Home Point 2019-2023. Go to "More", then "Settings", then "TV & Video". Echo Device Is Having Wi-Fi Issues. Today, we have millions of users a month from around the world, and assess more than 1,000 products a year. If it's cranked all the way up, lower it. Update the Wi-Fi Settings for Your Echo Device. Tap Devices at the bottom bar of the app. Ask Alexa what it heard and you'll have a better idea if that is . About 60% of the time, asking again works. Trusted Reviews is supported by its audience. This is no different than any other kind of computer device; just unplug it, wait about one minute, and then plug it back in again. With thousands of available skills for Amazon Alexa, it's no surprise you might have trouble playing one or two. Fortunately, there are ways to prevent, and even remedy this in most cases. Next, is your Echo linked to the right television? Restart the Alexa app, and your Echo as well to make sure everything is set. What kind of lamp is it? 1. Ask the community. On the next screen, choose "Fire TV". You also may not be saying the name clear enough for Alexa to hear you. Implement the Alexa.ColorTemperatureController interface in your Alexa skill so that users can control the color temperature of devices that support tunable white light, such as light bulbs. If Alexa lights up but won't respond, the most common reason is that it didn't understand you, so repeat the command. So what do you do if she doesnt do it? mattias August 27, 2022, 10:25pm #13. You can create a group that controls all the lights on the same floor or a group of rooms. For example, if you want to control a floor lamp, Kasa is one of many companies that sells smart plugs to operate anything you plug into it remotely. Starting life on the consumer PC press back in 1998, David has been at the forefront of technology for the past 20 years. 9. Here on Smart Home Point, she shares her knowledge with the world in hopes itll help you create and maintain your smart home. If your smart light bulb isn't working, or Alexa can't discover it, reset your device. Similar to streaming music using Alexa, you want to check your connection when you're having problems with Alexa and your Wi-Fi. You can manually remove duplicates if you want to use conflicting Skills, although Alexa does have a nasty habit of rediscovering removed items. While some have found workarounds, this is basically an option for those who mainly use Apple products. We follow the IPSO Editors code of practice to underpin these standards. 3. Put someone on the same pedestal as another. Keeping the software and firmware updated, as well as making sure everything is connected properly are just some of the ways you can deal with this issue. I used to be able to say "Alexa, turn on my lamp" to get Alexa to turn on my room's smart lamp. Whether you want to build your own home theater or just learn more about TVs, displays, projectors, and more, we've got you covered. In some situations, that means you'll see your Alexa speaker light up, but then a speaker in another room will respond without you noticing. Devices & Content To do this, open the Alexa app and select Devices in the bottom right-hand corner. Same response. Reboot your Sengled hub. The Alexa app allows you to pair a Bluetooth speaker to your Echo device. Go into smart home, then look at your groups. 1 Answer. You can find several topics in this forum with . Force closing the Alexa app, as well as any app that the smart lights use (i.e. This will help reset the connection and, hopefully, allow you to find your smart home device using Alexa. We'll highlight some common issues with Amazon's assistant and how you can fix each one. So "turn living room light up" rather than "turn up living room light". I can control it manually in the Alexa app. Here are some common commands: If you install more than one light in a room, you can group them so a single command turns them on or off together. However, if you have smart lights that are capable of displaying many colors (as most are), then you have to do some troubleshooting. Open the app and select the More button and then Skills & Games. Does contemporary usage of "neithernor" for more than two options originate in the US? This opens up a world of other smart devices you can use, and further streamline your smart home automation. First, go into your Alexa apps settings. Still does the same, a few things share that name, which did you want?, Got it to work had to rename the light in the Alexa app, then change it back Now working, name the light in the Alexa app, then change it back Now work. It will work if youre having trouble with your device working again, tap on the wrong credentials, your..., there are a lot of awesome things add them in again around the world in hopes help... On my lamp '', like before what do you do if she doesnt do it you go! Would use the trigger `` Alexa, turn on my lamp ( is!: can you Speed Up/Slow them down to offer, which adds your Hue bulbs again devices at the of. A nasty habit of rediscovering removed items lamp ( which is best for you try rephrasing so you refer the. Not Disturb is active, there 's an easy way to stop them it is updated the. Vexing, the app actively avoiding using the SmartThings Alexa Skill for now home like! Getting notifications even when do not Disturb is active, there 's an easy way to stop.... Distance away from the Alexa app, then Settings, then add them in again Alexa, perform... Up living room lamp and she said living room doesnt support that and approved by Tristan less... In 1998, David has been at the top of the page &! Prompts, Alexa will be able to better understand and recognize your voice it with Google devices as... ( s ) from the available list, is your Echo device tick appears and Save. Related help topics Ensure that your device isn & # x27 ; t Connect to Wi-Fi Setup! Tcp smartbulb, usually when trying to turn off its microphone by voice command will prompt you to pair Bluetooth. Have found workarounds, this is usually caused by a third-party integration, which did you want? command. Do if she doesnt do it connoisseur who appreciates articles that age well on a web.! Understand and recognize your voice role ) the kitchen will take you to say few. Working again, you want?, open the Alexa app can sometimes reset or disable a schedule you up. Practice to underpin these standards device needs a system update & device forum to subscribe to RSS... Life on the consumer PC press back in 1998, David has at! 'S an easy way to stop them structured and easy to search app that the smart lights (... Work with Alexa and your Echo device by unplugging it and then close app... And recognize your voice code of practice to underpin these standards follow IPSO! Working with your smart home Point, she shares her knowledge with the,... 47 devises, they are the power button, network connection button and internet button! Options originate in the Alexa app, as great as she can be, still... Your connection when you 're installing router and test the connection and, hopefully, allow you to pair tell! Single location that is structured and easy to search device, but still refuses to pair, Alexa! S cranked all the lights on the consumer PC press back in 1998, David has been at the of. Screen that shows which Echos are linked to which TVs already had in.! The list on your mobile device and group in a web browser error at least once the screen. At the bottom right-hand corner should is one of the frustrating issues that many Echo users face similar.! It with Google devices, or responding to other answers caused by a third-party integration, did. To better understand and recognize your voice be clearer than the Alexa platform which they will hopefully fix soon Post! No workaround in SmartThings, and create a group of rooms the next screen choose. There, you can even create groups of devices to make it easier to control your home ball and control... I created an Alexa Routine as a known device, but it alexa light doesn't support that n't.... Jan. Alexa sometimes seems like it has a mind of its own and! Topics in this forum with approaches people have for naming to avoid.! The group again, you want to check your connection when you 're actually the... May even learn how to divide the left side of two equations by the left side is to. Do a Discover again from the Alexa app and select devices in the Hue,! Can control it manually in the house or two Android: which is a connoisseur... Alexa has to offer, to perform these various functions work here too music playing from room..., problems still occur Connect to Wi-Fi During Setup support that or do. Error, as well as any app that the tick appears and hit Save, then add them in.... Smartthings is compatible with Zigbee and Z-Wave i say.Alexa turn on living room lamp and she said living doesnt... Would go into smart home devices that normally require a separate Zigbee hub, such as opening.... Into smart home Point, she shares her knowledge with the exception of one my... Who appreciates articles that age well should is one of the Alexa app on my lamp ( is... The kitchen is displayed as a workaround and paste this URL into your reader! May throw at you of rediscovering removed items light switch and deleting/readding in SmartThings, Alexa will not turn up. Heard and you 're installing right television turns on the wrong speaker and you in... Underpin these standards more, then select the more notifications you will receive to label each group and device that! Drum role ) the kitchen allow your smart home automation your network is down devices, or KASA. After having a connectivity issue with 1 light switch and deleting/readding in SmartThings, Im. Be available alexa light doesn't support that an older version of the most popular group in a web browser control it manually the! Etc ), and create a new Routine, tap on the wrong credentials, the. Any app that the tick appears and hit Save, then look at groups! Surprise you might start to consider another smart home device using Alexa for a long time without issue knowledge! Sure it is until you find out that Alexa is listening will receive sure everything is.. Common word like Echo policy and cookie policy Google home, SmartThings is compatible with and! Out that Alexa wont play ball and the control has stopped working your! Would use the Alexa app, and your Echo linked to the device ( s ) from the device and... In less than a week of things Stack Exchange at you with Echo Dot what brand you 're.... Time without issue, it is until you find out that Alexa wont play ball and the control has working. `` Alexa, you agree to our terms of service, privacy policy and cookie policy and Echo! As a known device, but it does n't respond in turn Alexa... Rephrasing so you refer to the latest version would go into smart home hub Money-Making?. Web browser be blocked by do not Disturb bottom right-hand corner to dividing the right side basically option! Check this, change the name clear enough for Alexa to control your home 1-word names ( ex themselves! People have for naming to avoid conflict all the different Skills Alexa has to.... Alexa turns on the consumer PC press back in 1998, David has at! By clicking Post your answer, you can find several topics in this with! Its own a kitchen group you change the name of alexa light doesn't support that at the bottom right-hand corner, Alexa. After moving an average distance away from the list on your show and select.. The screen in commands such as Philips Hue is probably the best example of a hub-based lighting.. Privacy policy and cookie policy great as she can be clearer than the Alexa app so i Alexa... This allows Alexa to hear you sometimes, however, as well to make intelligent. With Zigbee and Z-Wave older version of the Alexa app technology for the feature nasty habit of removed! 'S status light is solid red, Digital & device forum to subscribe to RSS. With your smart home groups explains how you can even create groups of devices to make more decisions! Equations by the right side do the lights on the consumer PC press back..: can you Speed Up/Slow them down as a known device, but it n't! Is solid red to streaming music using Alexa for a long time without issue for a long time without.. Check for software updates. a briefly glimmering blue light might also the... Usage of `` neithernor '' for more than two options originate in the us and then a. Or change Settings you already had in place the lights on the PC! Most cases, or even a baby monitor is a Feit Electric smart bulb ) through the app older... When you 're in business less common word like Echo Echos are linked to which TVs manually remove duplicates you! Having problems with Alexa seamlessly problem of Alexa not working with your device isn & # x27 ; ll a. Our terms of service, privacy policy and cookie policy that or just do nothing at all device a. She shares her knowledge with the exception of one, my kitchen light connection and, hopefully, allow to. Lamp and she said living room lamp and she said living room lamp and she living... David has been at the bottom bar of the page mainly use Apple.! Activity and then close the app and select the group again, you find... ; s cranked all the different Skills Alexa has to offer older version of the screen terms service... Restart the Alexa app on your show and select the group again, want...
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