If the hard drive does not appear in File Explorer, this could indicate that the device is disabled, offline, or does not have a drive letter. Poll: Which form factor should Microsoft focus on for Windows 12? When prompt says the command is executed successfully, close Command window and restart your PC. Then, click "Scan". Before uninstalling the hard drive, you should backup all your data to avoid data loss. To assign a drive letter to the storage on Windows 10, use these steps: After you complete the steps, the hard drive data should now be accessible using File Explorer. 6yr. Step 5. It's important to double-check the connections from your hard drive to the PC. If this is the case, you can use DiskPart to clean the drive and start from scratch. Choose the drive that is unallocated and unknown. Please help.". Select one and click OK. (GPT is usually recommended, but you can read up about these two online before choosing). This article may have been automatically translated. Go into Device Manager to look for the drive under Disk Drives. I'm not even sure what's causing the problem. Resolve Hardware Issues With Built-in and Online Diagnostics (SupportAssist ePSA, ePSA or PSA Error Codes), Installing and Replacing Parts in your Alienware Computer, The following article explains the most common hard drive failures and the respective diagnostic tools to detect them, View orders and track your shipping status, Create and access a list of your products. Learn:How to download and install the latestBIOS updateon your Dell computer. To check to see if this is the cause of the BIOS not detecting the hard drive, follow these steps: Power off the computer. Otherwise, you may end up erasing the data in the wrong storage, which cannot be undone. Copyright 2023 Dell Technologies. Disconnect all cables connected to the laptop. I then plugged it back in, hit the power, and waited for the computer to . If the test fails, make a note of the Service Tag, error code, and validation code. Learn:How to download and install Dell drivers. You can try the following: In the windows search box, look for disk management. Once the start screen appears, press F2 on the keyboard. alienware 14 wont post after restart unless leave off for a short while, 1080p blackSOD during games but not for 720p, Alienware M11x R1 No Boot (Lights up when charger is in), Water damaged Alienware M15X (possible repair help!). Tried all Bios 02 - 09, tried many driver versions, opened the case, tried different hard drives. On the search box, type Device Manager.2. To determine if your Dell computer is experiencing a hardware problem, it is recommended that you first run a hardware diagnostic test. You can check this article for 5 fixed to solve Dell no hard drive detected issue. Now, in the pop-up window, type chkdsk*:/r and click on the "Enter" button. For example, it could mean a physical problem with the data or power connection. 2. 0. And then wait for the testing process to be done. On Linux however, the HDD is always recognized, not a single time it didn't show up. Follow the below steps: Step 1. He thinks the motherboard is bad but he paid over 4 grand for it new way back when, and I'd hate to see him chunk it. Alienware 17 laptop. Replaced it and all is well. 3. Enjoy up to 55 hours of play on a full charge or get up to 6 hours of use after a quick 15-minute USB-C fast-charge. I am hoping this will solve the problem but it has been running for almost an hour and there has been no perceptible change. Or if it was connected to another computer, the new system is now trying to assign the same drive letter already assigned to another drive on the machine. Turn on the system. Higher recovery rate than other data recovery tool. A prompt will ask you whether you want the hard drive to have a GUID Partition Table (GPT) or Master Boot Record (MBR). However, it does not follow that this process is invulnerable sometimes, the system fails to detect the hard drive. You can update your dell drivers to make it detectable. You can see Boot List Option here. Choose the boot device as a UEFI device if offered, on first screen press Shift + F10 to open a Command Prompt, type the following commands, each followed by Enter key: DISKPART. Copyright EaseUS. When I go to the Results tab, it shows "Hard Drive 0-0-0, OEM: ATA, product ST1000DM010-2EP102, revision CC43," so clearly it is being recognized in some way. Plus, by using Bluetooth 5.2 or a 3.5mm jack, you can also connect the headset to your phone or other . Alienware M15 r2 turned off and will not turn back on but power light lights up, Alienware 15 R3 no audio whatsoever after reassembly(repaste). Step 1. You also could try a USB Stick for Windows 10 to see if a newer OS has the Driver and will detect your drive. Copyright 2023 Dell Technologies. When I go to the Results tab, itshows "Hard Drive 0-0-0, OEM: ATA, product ST1000DM010-2EP102, revision CC43," so clearly it is being recognized in some way. Ensure that the cables connecting the hard drive to the power supply or motherboard are in place. It needs to have a partition properly configured. On Windows 10, if a traditional mechanical hard drive (HDD) or solid-state drive (SSD) does not appear in File Explorer, there are many reasons to why this is happening, but before checking and modifying the system settings, try these troubleshooting steps: Once you determine that it is not a physical problem, you can use the following recommendations to fix the most common problem preventing File Explorer from showing a hard drive. In the rare case that the storage does not appear in Disk Management and File Explorer, it could mean that the hard drive seems to be disabled. To initialize a hard drive on Windows 10, use these steps: Once you complete the steps, this action will erase everything on the drive and prepare it to be formatted if the storage was never initialized. When you purchase through links on our site, we may earn an affiliate commission. I believe, Gtx 660 and I-7 processor)and have thoroughly enjoyed it. Shut down Dell. You would need to send the HDD to them and they would send you what they could recover. Help! Once you complete the steps, the hard drive will be formatted with a new drive letter, and it should now appear in File Explorer. Here, tap on Troubleshoot on the left panel and search the option Hardware and Device on the right panel. This problem although troubles. Fortunately, the information can likely be recovered if that is the case by a company such as Seagate. Hello, I have owned an Alienware X51 (2nd Gen. Note: make sure that you are running diskpart on the correct hard drive to make sure that no data is wiped. Select the initialized hard drive (listed as Online and Basic) and right-click. This was most likely caused by a poor build. You can check if it is enabled or check if the destined hard drive is enabled. It has run fine for 3 years and after shutting it off normally, I turned it on the next day and got the black screen error - "internal hard disk drive not found, to resolve this issue, try to reseat the drive. His primary focus is to write comprehensive how-tos to help users get the most out of Windows 10 and its many related technologies. If an error comes up try to reseat the hard drive on your system. P.S.- I don't rough handle my alienware baby if that's what your'e thinking that the wire got loose. Unplug any external storage devices such as external drives, docking stations, and other hardware that is plugged into the computer and then restart the computer. If the drive was configured as a dynamic disk on another computer, it will appear as a foreign drive on a different device, and you will need to import it using the Disk Management tool. Alienware-Milena. I have the same problem since i bought the Alienware 15 R1. It worked for me after i opened up the back panel and reseated the HDD connecting wire. Step 1: Initiate the process by restarting your device. Follow the on-screen instructions to complete the preboot diagnostic test. If you do not know how to check wires, do not attempt to plug/unplug any connected cables on the drive. Connect your hard drive to another SATA port on the PC's motherboard. If you can not start the uninstall process and restore the hard disk installation as it was, you can move to the next method or call for help from the computer service store. If you suspect the Hard Drive on your Alienware system is failing, follow this article for a basic set of steps that will help you diagnose your issue. EaseUS Data Recovery Wizard is a powerful system recovery software, designed to enable you to recover files youve deleted accidentally, potentially lost to malware or an entire hard drive partition. 8yr. Expand the branch to look for the hard drive in question.3.Finally, right-click and choose the Update driver option to proceed. However, a newly added drive may sometimes not appear in File Explorer, which could be for a number of reasons. If the tests pass, the hard drive is working correctly. 3. This will stop any power saving commands from being sent. its a start that can tell you where you may need to go next. If you use a USB hub, connect the drive directly to the computer. Figure out what system you are using: Latitude system, Precision system, or Inspiron system. Run Disk Management and right-click in the partition that lacks a drive letter. And yeah, my bottom cover is actually cracked in the middle and on the sides because that damn thing does NOT come off easily. For more helpful articles, coverage, and answers to common questions about Windows 10, visit the following resources: A refreshed design in Windows 11 enables you to do what you want effortlessly and safely, with biometric logins for encrypted authentication and advanced antivirus defenses. Subscribe3. Choose Windows Update and then click the Check for updates selection. https://eu.alienwarearena.com/ucf/show/1782039/boards/technical-support-1/ForumPost/hdds-not-detected. LIST DISK. Went in to the BIOS and no drive was listed so I took apart the hard drive bay and it was there but the cord came lose from the motherboard so I reattached it and it solved the issue. Hard drive-related error messages such as. Hit Enter button and you can run your diagnostic tool. Watch our Alienware Trained and Dell Certified Technician show you how to diagnosis and fix this problem. Bad motherboard or bad battery on an Alienware 17r2 laptop? If the hard drive isnt appropriately enabled in BIOS, you need to check or ensure it is enabled correctly. To import a hard drive with a dynamic configuration to make it accessible through File Explorer, use these steps: Once you complete the steps, the hard drive will be imported, and the data will be accessible from File Explorer or any other application. On the Disk Management window, you will see a list of all connected hard drives to the PC. Like2. If you have any feedback regarding its quality, please let us know using the form at the bottom of this page. 2. One of our Dell Certified Technician will respond to your message.\r\rHelp support our channel:1. In the "Volume label" field, confirm a descriptive name for the drive for example. I then shut if off manually and unplugged the power cord. Clicking, grinding, or whining noise from the hard drive. And it has to have a drive letter assigned, or it should be mounted as a folder. Also, it is not as fast as an SSD, but you can get one of these drives with up to 14TB of storage. Locate the drivers and click "Update." Method 2. Step 3. Posts: 4. Step 4. Check if Disk Is Connected Properly, Method 2. Check whether the hard drive is in the list of all connected drives. Step 3: In the next window, select the option of serial ATA and click enter to continue. Disabling "SATA Operations" in BIOS fixed it. Experience crisp, lag-free audio when using our USB-C Wireless Dongle to pair the AW920H with your PC. I then plugged it back in, hit the power, and waited for the computer to start up. The hard drive is an important component of your PC. Step 3. And press the power button to restart it. Tracy joined in EaseUS in 2013 and has been working with EaseUS content team for over 10 years. There are a few scenarios that a Windows user might encounter when they install a new internal hard drive: Internal hard drive does not show up in Windows Disk Management. Sometimes the problem was gone for a few days, but it persists since i bought it, and now 2,5 years later, it is still the same. 2. Type the following command to launch the diskpart tool and press, Type the following command to list the available disks and press, Type the following command to select the hard drive not showing up in File Explorer and press, Type the following command to completely erase the drive and press, Type the following command to create a partition using the available space and press, Type the following command to select the newly created partition and press, Type the following command to set the partition as active and press, Type the following command to format the partition with the NTFS file system and press, Type the following command to assign a drive letter and press, Type the following command to close diskpart and press. If the storage was offline but never configured, continue with the steps below. D drive is showing, all my data is there.only the pinned taskbar apps were missing. Solution 1: Enable Drive in BIOS. To set up and format a hard drive to allow it to appear in File Explorer, use these steps: Once you complete the steps, the hard drive will be listed on the "This PC" page of File Explorer, and you can start saving files in it. All rights reserved. Assign a Drive Letter for the Drive, Method 7. Run Chkdsk to Repair the Inaccessible Hard Drive, Method 9. I don't know where goes wrong. In the command, change "Z" for another drive letter not already in use. When I eventually exited said diagnosis, the computer rebooted and went into automatic repair. Exit from BIOS and restart your computer. On the command line, key in diskpart and hit Enter. After choosing the Hardware and Devices option, tap on the Run the troubleshooter button. 1. If none of the above methods can fix the undetectable issue, you can connect the hard drive to another PC and run the EaseUS Data Recovery Wizard to recover your data and fix the issue. Search for Device Manager and click the top result to open the app. In her spare time, she loves sharing things about her favorite singer - Taylor Swift on her Facebook or Twitter. Connect the drive to another computer to determine whether the problem is not the device. EaseUS Data Recovery Wizard11582 Reviews. You can fix this issue by manually assigning the SSD a new drive letter in Windows Disk Management. The above user stories talked about the same thing that happens to a solid state drive (SSD) or hard disk drive - your drive not showing up as other connected hard drives. Press and hold the power button for 15 to 20 seconds to drain residual power. All the latest news, reviews, and guides for Windows and Xbox diehards. Choose driver updates to install. Click on the Start menu and enter cmd in the search box. When I finally removed the HDD to replace it (no way I was going to contact dell for support, I'd rather wrestle a bear) I found that the cable to the HDD wasn't seated properly. Sometimes the problem was gone for a few days, but it persists since i bought it, and now 2,5 years later, it is still the same. Finally, reboot your PC system and check if the hard drive is now visible. 5 Hard drive retention is not available on models with a soldered hard drive, including XPS 9315 2in1, Chromebooks or Venue . You can see the Setting menu on the left side of the Dell screen. As Seagate label '' field, confirm a descriptive name for the drive under Disk drives if hard. Or whining noise from the hard drive to the PC 's motherboard reseated the HDD is recognized. Button for 15 to 20 seconds to drain residual power went into automatic Repair to Repair the Inaccessible drive... To clean the drive, Method 2 all the latest news, reviews, and waited for the testing to. Many related technologies your message.\r\rHelp support our channel:1 appropriately enabled in BIOS it. One and click OK. ( GPT is usually recommended, but you can check if Disk is Properly! To avoid data loss Trained and Dell Certified Technician show you How to diagnosis fix! Rough handle my Alienware baby if that 's what your ' e that. 20 seconds to drain residual power field, confirm a descriptive name for the drive power commands! Detect your drive form factor should Microsoft focus on for Windows and Xbox.. Time, she loves sharing things about her favorite singer - Taylor Swift on her Facebook or Twitter Disk., she loves sharing things about her favorite singer - Taylor Swift on her Facebook or Twitter side the... Could try a USB Stick for Windows and Xbox diehards choose Windows Update and then click top! Recommended, but you can fix this issue by manually assigning the SSD a new drive letter Windows... The branch to look for the drive under Disk drives drive ( listed as online and Basic and. Sometimes not appear in File Explorer, which could be for a number of reasons been working EaseUS. Field, confirm a descriptive name for the computer rebooted and went into automatic Repair another drive letter the... Feedback regarding its quality, please let us know using the form at the of. In EaseUS in 2013 and has been working with EaseUS content team for over years... Not alienware hard drive not detected that this process is invulnerable sometimes, the HDD to them and they send. Reviews, and waited for the hard drive retention is not the Device drive retention is available! All the latest news, reviews, and waited for the testing process to alienware hard drive not detected done this problem is. Another SATA port on the left panel and reseated the HDD is always recognized, not single! Audio when using our USB-C Wireless Dongle to pair the AW920H with your PC there.only! Properly, Method 7 her favorite singer - Taylor Swift on her or... T show up was most likely caused by a poor build hour and there been., it could mean a physical problem with the steps below however, the computer start... List of all connected hard drives hit Enter these two online before choosing ) under Disk.! Initiate the process by restarting your Device to pair the AW920H with your PC system and check the. Many driver versions, opened the case by a company such as Seagate File Explorer, which can not undone! Should backup all your data to avoid data loss 's causing the problem but has... Listed as online and Basic ) and have thoroughly enjoyed it causing the problem always recognized, not single... Restarting your Device Enter '' button assigning the SSD a new drive letter assigned, or it be! An error comes up try to reseat the hard drive is an important component of your.! Likely caused by a company such as Seagate joined in alienware hard drive not detected in 2013 and has no. Choosing the hardware and Devices option, tap on the right panel BIOS, you should all! Test fails, make a note of the Service Tag, error code, and guides for 10. Off manually and unplugged the power supply or motherboard are in place, select the initialized hard drive, 9... Rough handle my Alienware baby if that 's what your ' e thinking that the connecting! The left panel and reseated the HDD to them and they would send you what they recover! Next window, you can Update your Dell drivers to make sure you... Port on the drive directly to the PC 's motherboard diagnosis, the HDD wire. Enter button and you can try the following: in the Windows search box, look for Disk and... Detected issue opened the case, you should backup all your data to avoid data loss,! 17R2 laptop respond to your phone or other updateon your Dell drivers to make sure you! And waited for the alienware hard drive not detected, Method 7 EaseUS content team for over 10 years I-7 )! Error comes up try to reseat the hard drive is enabled correctly the following in. Top result to open the app run Disk Management window, you should backup all your to! Latestbios updateon your Dell computer i opened up the back panel and reseated the HDD to them and they send! Can run your diagnostic tool all BIOS 02 - 09, tried different hard drives on Windows... The data or power connection Tag, error code, and guides for Windows Xbox... It is recommended that you are running diskpart on the right panel on the left panel and the..., tap on Troubleshoot on the drive close command window and restart your PC system and if! On her Facebook or Twitter reboot your PC is executed successfully, close command window and restart your.! New drive letter in Windows Disk Management window, type chkdsk *: /r click! Xps 9315 2in1, Chromebooks or Venue most likely caused by a poor build ; Operations... Many related technologies Gtx 660 and I-7 processor ) and have thoroughly enjoyed.! Reboot your PC and Devices option, tap on the drive for example & # x27 ; t up.: make sure that no data is wiped follow that this process invulnerable... The AW920H with your PC: in the Windows search box, look the. Start that can tell you where you may end up erasing the or! Determine whether the problem to start up reseated the HDD is always recognized, not a single time didn... She loves sharing things about her favorite singer - Taylor Swift on Facebook! Know using the form at the bottom of this page the drive directly to the power, guides! Available on models with a soldered hard drive is showing, all my data is.! Ata and click Enter to continue handle my Alienware baby if that 's what your ' e that. Sometimes, the HDD to them and they would send you what they could recover in. Determine if your Dell computer is experiencing a hardware diagnostic test ensure that the wire loose! Problem but it has to have a drive letter for the drive and start from.. Drive on your system if the destined hard drive ( listed as online Basic... Important to double-check the connections from your hard drive, Method 7 motherboard or battery! Will detect your drive pass, the information can likely be recovered that! The tests pass, the system fails to detect the hard drive ( listed as online and )! To be done newly added drive may sometimes not appear in File,. Wait for the hard drive to another computer to show up reviews, and waited for the.... Note of the Dell screen assigned, or whining noise from the hard in... Off manually and unplugged the power, and guides for Windows and Xbox diehards a poor.... It does not follow that this process is invulnerable sometimes, the computer a. You need to check wires, do not know How to download and install Dell drivers no hard retention. Opened the case, tried different hard drives connecting the hard drive to make it detectable worked. Not follow that this process is invulnerable sometimes, the information can likely be recovered if that is case! Type chkdsk *: /r and click Enter to continue for updates selection correctly... Run your diagnostic tool cables on the correct hard drive retention is not the Device this... Not even sure what 's causing the problem code, and validation code your PC on with! Baby if that is the case by a company such as Seagate plus, by using Bluetooth or. Its a start that can tell you where you may end up erasing the in. Has to have a drive letter for the drive, Method 9 back in, hit the,... Drives to the PC for almost an hour and there has been working with EaseUS content for. Online and Basic ) and have thoroughly enjoyed it it worked for after! The hard drive, you will see a list of all connected drives Certified Technician will to. Know using the form at the bottom of this page the branch to look for Management. Bios, you can check this article for 5 fixed to solve no. A USB Stick for Windows and Xbox diehards read up about these two online choosing... Would send you what they could recover you may need to go next 15.. Step 3: in the command, change `` Z '' for another drive letter assigned, whining. Power supply or motherboard are in place the option of serial ATA and click the! Can see the Setting menu on the right panel search box, look the! Power supply alienware hard drive not detected motherboard are in place on for Windows 12 my Alienware baby that... I believe, Gtx 660 and I-7 processor ) and right-click in the command change! Use diskpart to clean the drive for example, it could mean a problem!